Strategies and Marketing That Help You Win

We create strategies for higher impact. Our goal is to improve lives by helping companies like yours make higher impact on those you serve. Market well, run smooth, and provide the receipts.

Our team has run companies. We handled the marketing, sales, and operations. We held the Admin seat on numerous CRM platforms. Our strategies are designed to eliminate the fragmentation, friction, and fatigue often experienced in those arenas.

Ads, search and your website bring leads in. Every one runs through the plan we set with you, on to booked work and the revenue it returns.

Plenty of Vendors, Plenty of Confusion

It builds up one hire or subscription at a time. An agency for the ads, a consultant for the big picture, a CRM because leads were slipping, an SEO tool because someone said you needed one, then a website platform, a scheduling app, photo app, project board... TOO MANY.

Each one sells you its own piece, and none of them talk to each other. The agency's numbers don't match what you booked, and the plan from the last offsite never reaches the work. Ask what it all returns and every vendor answers for its own piece without providing you with the confidence you need to make decisions.

See how we help

The Usual Stack

One owner, eight vendors

  1. CRM subscriptionanother logindoesn't know which ad brought the lead
  2. SEO toolreports in its own format
  3. Analytics and reportinganother loginnumbers never match the CRM
  4. Website platformyou update it yourself
  5. Scheduling appdoesn't share data
  6. Project managementanother loginthe plan lives somewhere else
  7. Ad agencyreports in its own formatcan't tie spend to booked jobs
  8. Consultantthe plan stays in the meeting
What it all returns Nobody can say

Renews automatically, every month, whether it's working or not.

How We Help You Win

We start with where the business is and strategize to get you where you want to go. The marketing carries the plan out, The Arena keeps all of it in one place, and our HIS Team makes sure you see the results.

  • Strategize

    Where the company is headed, what matters this quarter, who owns it and which numbers to watch, built on a sound strategic plan to keep your team aligned.

  • Market

    Your website, search, ads and content, aimed at making your company known to the ideal clients you want to serve.

  • Operate

    No CRM we tried could hold a company's plan, its customers and its marketing numbers together, so we built The Arena. A platform that works the way your team wants, not your team having to work to what the platform wants.

  • Analyze

    To make good decisions, you need good information. Our system is designed to provide you with accurate and timely information so you know how to lead your company.

Prove What Every Dollar Returns

We track every channel from the money that goes in to the jobs that come out. Spend, calls, booked jobs and revenue sit side by side in your platform, and the budget follows what's working.

  • Ads
  • SEO
  • Content
  1. Calls and Forms

    Every call and form, with the ad, search or post that brought it in.

  2. Booked Jobs

    Which of those leads turned into work on the calendar.

  3. Revenue

    What each job paid, set against what its channel cost.

Spend on ads, SEO and content flows into calls and forms, then booked jobs, then revenue, with a tracking point at each step.

True Force Roofing, Gainesville: the six months after we took over, against the six months before

Less Than Half the Spend. Nearly 12 Times the Signed Jobs.

16.5x

return on ad spend, up from 0.3x*. Every dollar on ads now comes back as about $16.50 of signed work.

See the full case study
  • 21xthe signed work traced back to the ads
  • 55% lessad spend on the same channels, money the owner kept
  • 96% lessin ads for every signed job
  • 50% moreleads from Local Services on the same budget

* Ad spend comes straight from Google Ads and Meta for both periods. The CRM record from before we took over is thinner, because contract values were not always captured, so the earlier signed-work figures are what was recorded and likely run low.

In The Arena, every client sees these numbers for their own business, whenever they want to look.

Book a discovery call

Why We Built The Arena

We went looking for a CRM that could hold a company's plan, its customers and every dollar of its marketing in one place, for us and for the owners we serve. Nothing on the market did, so we built our own. The Arena is the tool we use to help you win, set up around your business, and we run our own company on it.

  • Built Around Your Company

    We set it up for how your business already runs, then build in the pieces it's missing.

  • Spend and Revenue Side by Side

    Leads, calls, ad spend and revenue in one view, so what each dollar returned is a number you can see.

  • Private to Your Business

    Your company's own platform, with your data and your people in it and nobody else's.

  • On Your Phone, Run by Us

    Check it from the truck or the job site. We keep it running and help your team use it.

Who Does What on Your Plan

The HIS team works as one on your business. Each of us leads a part of the work and answers to you for it. We set one plan with you and adjust it together as results come in, so the strategy and the work never drift apart.

  • Portrait of Scott

    Scott

    Chief Strategist

    Skill set

    Helps leadership teams agree on where the company is going, and equips them to keep it on course.

    Ask about
    • Strategic Planning
    • Culture Development
    • Sales & Estimating Innovations
    • Executive Counsel
    • EOS-Based Integration
    Background
    More than 30 years of executive leadership, coaching and innovative business development with market leading companies.
  • Portrait of Alex

    Alex

    Technical Director

    Skill set

    Builds the website, marketing and custom tools your business runs on, and makes them work together.

    Ask about
    • Website and Branding
    • Local SEO and Ad Management
    • Custom App Developement
    • AI Integrations & Solutions
    Background
    More than 20 years of modern web, marketing and custom app development. On a roofing company's ads in 2026, spend fell 55 percent and the return on every ad dollar rose to 16.5x.
  • Portrait of Carter

    Carter

    Growth Strategist

    Skill set

    Brings sales and operations leadership to every client relationship: a leader who builds strong teams and delivers on what is sold.

    Ask about
    • Sales & Operations Consulting
    • Systems & Procedures Development
    • Team Building Strategies
    Background
    As COO, grew a company from $3.5 million to $13.5 million in three years. As VP of Sales, more than doubled a team's monthly output.
  • Portrait of Ryan

    Ryan

    Creative Director

    Skill set

    Handles the full process from concept to final edit: storytelling, filming, editing and distribution strategy, focused on performance-driven content.

    Ask about
    • Commercials & Video Creation
    • Social Campaigns
    • Lead Generating Ad Creatives
    Background
    Rooted in filmmaking and photography. Has led the production and creative direction behind commercials, social campaigns and ad creative built to generate leads and revenue.

Every one of us works from the same plan for your business, and it lives in The Arena. You open the same plan we do, with your numbers beside it.

Book a discovery call

How We Build It Around You

Three steps, in this order. You see the plan in writing before any work starts. Once it does, you get reports in plain language, and the plan keeps adjusting to the results.

Book a discovery call
  1. Discovery

    We learn the business: how it runs, where you want it to go, the numbers you watch and where the friction is. By the first meeting we have already studied your website, your listing, your reviews and your industry.

    You get one conversation that covers leadership, operations and marketing together.

  2. A Written Plan and Setup

    We write down where the business is going, what we fix first and what each piece of the work should produce. You see all of it before anything starts. Then we set up The Arena around how your company already works, so the plan and the numbers live in one place.

    You get a written plan, in your hands before any work starts.

  3. We Run It With You

    We do the work and report on it in plain language. As results come in, the plan adjusts and the budget moves toward what is working.

    You get plain-language reports, and one team answering for the results.

What You See Every Month

A short report in plain language: what you spent and where, the leads and calls it brought in, the work that got booked, what changed, and what we're doing about it next.

The same numbers live in The Arena next to your customers and your plan, so you can check any of them whenever you like, from your phone. When a number moves, the report says why.

Higher Impact StrategiesYour monthly report

Sample report

Your Month, in Plain Language

Here's what your spend did this month, what it brought in, and what we're changing next.

Spend by Channel

  • Google Ads$2,400
  • Local Services Ads$1,100
  • SEO and content$900
  • Meta ads$600

Leads and Calls

84

52 calls and 32 forms, each traced to the channel that produced it.

Booked Work

$58,400

19 jobs from this month's leads, about $11.70 booked for every $1 spent.

What Changed

Cost per lead fell from $71 to $60 after we paused search terms that brought in calls for work you don't do.

What We Do Next

  • Move $300 from Meta ads to Local Services Ads, where calls cost less.
  • Publish two service pages for the jobs people search for most in your area.
  • Follow up on the six quotes still open from this month's leads.
From your team at HIS. Questions on any number: 352.214.0722.
Sample figures, made up to show the format. Your report uses your own numbers.

Who We Build For

We've built for owners in very different lines of work. Pick the one closest to yours and see who we've worked with.

Kind of business

Contractors and Trades

Roofing and electrical: crews in the field, an office fielding calls, and every lead has to become a booked job before the next company calls back. What measured marketing did for one roofer is in our True Force Roofing case study.

Sites we built

Local Service Businesses

Magic Touch Softwash, a pressure washing company in Windermere, and AS Equipment & Rental, an equipment rental and sales yard in Lake City. For a local service business the website, the Google listing, the reviews and every call have to work together, so we run them as one plan with one team.

Sites we built

Podcasts and Media

Modern Sewciety, a long-running podcast about the modern sewing world, hosted by Stephanie Kendron. A show grows when people can find it, so the site keeps every episode, guest and transcript easy to search and gets a new listener to press play.

Site we built

Questions Owners Ask

The ones we hear most in a first conversation, answered plainly.

Ask Us Anything Else

Call us, or book a discovery call and bring the question with you.

352.214.0722 Book a discovery call

Are You a Software Company?

We're a strategy and marketing team. We built The Arena because no CRM we tried had what we needed to win for our clients, or for ourselves.

It comes with the work we do for you, set up around your business, and it's where we run the strategy and the marketing with you, with your numbers beside them.

Can I Start With One Piece?

Yes. Our contracts are flexible: no long lock-ins, so you can start small, scale up, or pause when the work is done. Whatever you start with lives in The Arena, so each piece you add later joins the same place instead of becoming one more login.

Clients usually come to us for all of it, and even then the written scope sets an order: what we set up first, what follows, and what each piece should produce.

Who Owns What You Build?

You do. The custom tools we build for your business, like an estimator, a scheduler or a customer portal, belong to you.

So do your website, your domain and your ad accounts: they stay in your company's name, and we work in them with the access you give us. The data in your platform is yours as well. If you ever move on, we export your customers, jobs, files and numbers for you in standard formats, so nothing stays behind.

How Do You Show ROI?

We track every call and form back to the ad, search or page that produced it, and each one lands in your CRM next to what that channel cost. Spend, leads, calls and revenue sit together in The Arena, so what each dollar returned is a number you can see, and our reports explain it in plain language.

For a roofing company whose advertising we took over in 2026, the return on every ad dollar reached 16.5x in the next six months, on 55 percent less ad spend than the six months before.

What Does Discovery Look Like?

Before we meet, Alex reviews your website, your listing, your reviews and your social presence, and Scott researches your industry and your leadership picture. In the meeting Scott leads the conversation about leadership and operations, and Alex takes brand, website, marketing, apps and AI.

Afterward you get a written scope: what we'd do, in what order, and what each piece should produce. You see it before anything starts, and the first conversation carries no obligation. If we are not the right fit, we will tell you.

Do You Work With My Industry?

We've built for roofers, an electrician, a pressure washing company, an equipment rental yard and a sewing podcast.

The best fit is an owner who wants a team at the table for the strategy and the marketing, and proof of what the spend returns.

What Happens to the Tools I Have Now?

First we list every tool and vendor you pay for today. The written scope then says which of them we fold into The Arena, and in what order. Where off-the-shelf software almost fits, we build the piece you need instead: one estimator we built replaced a $4,000-a-year subscription.

We move your contacts, job history and files over for you and check the counts with you before anything old is switched off. A tool that still earns its keep can stay connected, so its numbers land in the same place as everything else.

Do You Only Work in Gainesville?

No. We are based in Gainesville, Florida, and we work with owners wherever they are. Your platform runs in a browser and on your phone, most of our work happens online, and we meet in person when it helps.

What Does EOS-Based Mean?

We build your plan on the ideas EOS is known for: a vision your leaders agree on, quarterly priorities with one owner each, a weekly scorecard and a weekly meeting that solves issues. We fit those habits to your company instead of selling you a branded program, and the plan lives in the same place as your numbers and your work.

Do I Have to Update My Own Website?

No. We make every edit to every client website ourselves. Send us the change and we take care of it.

Who Will I Actually Work With?

The whole team. Scott, our Chief Strategist, brings more than 30 years of executive leadership, coaching and innovative business development with market leading companies. Alex, our Technical Director, brings more than 20 years of modern web, marketing and custom app development. Carter, our Growth Strategist, brings sales and operations leadership: as COO he grew a company from $3.5 million to $13.5 million in three years. Ryan, our Creative Director, is rooted in filmmaking and photography and handles your content from concept to final edit.

The same team handles your plan, your marketing and your platform, so the strategy and the work never drift apart.

Is My Company's Information Private?

Yes. Your platform belongs to your company alone. Only the people you invite can sign in, you decide who sees what, and we run it and keep it backed up so that is never your job.

What Does It Cost?

Every engagement is sized to the business, so there is no price list. The written scope you get after discovery lays out what we would do, in what order and what it costs, before anything starts.

Tell Us Where You're Headed

A few lines is enough to start. Tell us where you want the business to go and what's in the way, and we'll take it from there.

What Happens After You Send It

  1. We get back to youSomeone on our team replies within one business day to set up a first meeting.
  2. We do our homeworkWe review your website, listing, reviews and social presence, and research your industry and your leadership picture.
  3. We sit down togetherOne conversation covers the whole business, from how you lead to how customers find you.
  4. You see a written scopeWhere the business is headed, what we fix first and what each piece should produce, before anything starts.
Or reach us directly 352.214.0722 Higher Impact Strategies, Gainesville, Florida

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